Car Dealer

Establishment that primarily sell new or used automobiles

They usually offer new or used cars by make, model, year and so on.

Tips on how to choose auto dealership

Visit the websites of potential dealers to see if they're kept up to date.

Check out their Customer Service Index (CSI) that rates buyer satisfaction.

Do some low-tech research.

Take a seat in the waiting room, and just listen to what others are saying.

Is this a hands-on dealership with the owner actually on the premises each day?

Do they provide Parts and Service, or just parts of service?

Finally, you expect the dealer to be honest.

Most importantly, you need to find a dealer you're comfortable with.

Successful dealers know that repeat customers and referrals are built on trust, and trust is built by treating you with respect, both in the showroom and far down the road.

Car dealer in Huntington Beach [California] :
Toyota of Huntington Beach



City: Huntington Beach
Address: 19232 Beach Boulevard

Tel: (714) 847-8555

Zip: 92646
State: CALIFORNIA

Details:
type: Toyota Dealer
Reputation Trend: Reputation Trend
BBB Accredited Business Since: Mar 26, 1996

Reviews:
"Thanks Chris Chris has always taken great care of our 2 cars. Missed him when we moved to CO for 4 years. We are back in Placentia and drive to HB so you can take of us again." - Guest G. - Feb 7, 2011 - Full review

"Pleasant experience I have not gone anywhere else for service or needs to my car or the other one I had when I had a partner. Every level of service has been nothing short of a very pleasant experience- except paying the bill! lol." - Guest G. - Jan 6, 2011 - Full review

Toyota of Huntington Beach Vietnamese Fleet Market (Steven Tran's Team) If you have never been to this Fleet Market @ this dealer, please don't. I helped my relative search for a van. I was told over phone that they currently offering zero down, bad credit okay, 100000 miles warranty, 2 years no interest, will pay for document fees, sale tax and license fee.... I have my relative called and ask if 100000 mile warranty is a platinum package from Toyota...Salesman said yes and no deductible...... When my relative got there first thing they want to see down payment-cashier check, because they said they only accept cash of cashier check. Of course, my relative said if i am not a serious buyer why would I come down and agreed to bring cashier check. Salesman said "need a check to process the paper works." Which is both of us think this is B.S... My relative gave him the cashier check and he said go ahead sign all the paper. Of course, my relative would not do this unless seeing the paper work.. asking for 100000 miles warranty to check for Toyota platinum ... If you have never been to this Fleet Market @ this dealer, please don't. I helped my relative search for a van. I was told over phone that they currently offering zero down, bad credit okay, 100000 miles warranty, 2 years no interest, will pay for document fees, sale tax and license fee.... I have my relative called and ask if 100000 mile warranty is a platinum package from Toyota...Salesman said yes and no deductible...... When my relative got there first thing they want to see down payment-cashier check, because they said they only accept cash of cashier check. Of course, my relative said if i am not a serious buyer why would I come down and agreed to bring cashier check. Salesman said "need a check to process the paper works." Which is both of us think this is B.S... My relative gave him the cashier check and he said go ahead sign all the paper. Of course, my relative would not do this unless seeing the paper work.. asking for 100000 miles warranty to check for Toyota platinum package.....Of it was not, it was a gold package, which there is a deductible......THIS IS A FALSE ADVERTISEMENT. My relative asked the salesman " I asked you on the phone and you said it's a platinum package and there is no deductible" He said " I didn't know the product the company offering." Said my relative "you are a salesman and you don't know product that you are selling for" other salesman comes over said oh he didn't know why don't you go ahead go with the deal. My relative said " I asked him 3 times on the phone and he said it's platinum package". My relative asked them to return the cashier check and will not do business this way. THIS IS NOT JUST FALSE ADVERTISEMENT, BUT ALSO DESTROY TOYOTA'S REPUTATION. AS BIG AS THEY ARE, THEY SHOULD NOT RUN BUSINESS THIS WAY. ....TRUST ME DO NOT GO THERE!!!!! Show full review Do NOT buy a car here! Document fee is $55 + tax! I went to this place because my mom heard of Steven's advertisement on a Vietnamese radio station that there're $0 down, 0% interest, $0 license plate & document fees if you come to Toyota of Huntington Beach. However, i had to make $2000 down in order to get a 4.9% interest rate (with my credit). However, they charged me a document fee of $55 + tax and licensing fees! They said they were going to give me "free" alarm installment but they charged $895 + tax on the final paper too! I asked them why, they said they had to do that in order for the monthly payment to come out to be $410/mo x 60 months like we agreed! What a bunch of liars who advertised falsely! I'll file a complaint against them when I have time!

 

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